What Stage of Digital Transformation Is Your Business Currently In?

There are six stages of every digital transformation that can help your business stay on track for successful implementation.

In today’s rapidly changing digital landscape, business evolution is a necessity for growth and sustainability. While many companies are quick to accept this understanding, it can still be difficult to effectively plan and execute these changes successfully.

Thankfully, a series of blueprints have been developed for organizations to follow when modernizing their business processes. Here are the six stages of any digital transformation as identified by Brian Solis, Principal Analyst at Altimeter, and how to identify your company’s progression towards a better DCX (Digital Customer Experience).

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Stage 1: “Business as usual”

The first stage of transformation has no real action associated with it and represents a “business as usual” mindset. In this phase, company leadership still rebuffs change and businesses are still reactive when considering the need for improvement. While some companies adopt more modern technologies at this stage, most improvements to processes are superficial.

Stage 2: Present and active

As companies begin adopting more digital solutions for a larger goal, they enter the present and active stage of transformation. Although still inconsistent, there is now larger importance on compiling and reviewing customer needs while expanding social awareness of the company. Very early planning stages may also start to be discussed with a goal of improving and simplifying business processes and customer touchpoints.

Stage 3: Formalized

The third stage is typically where companies spend most of their time and where the first key actions are taken to begin a digital transformation. In this phase, more formal and intentional levels of experimentation are introduced. This stage is also where tension within the organization may arise as new disruption and begin to challenge company culture. More substantial decisions are made regarding any necessary future change that can inevitably impact the company on several levels.

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Stage 4: Strategic

The Strategic phase of transformation is where the initial roadblocks of larger-scale changes like outsource web development have been addressed, and executive buy-ins have opened the door for company-wide implementation. In this stage, most of the company has fully adopted the importance and significance of digital transformation and is working to actively support future changes. At this point, more significant investments in new business technology are being made with the goal of sustaining new company initiatives.

Stage 5: Converged

At the fifth stage of digital transformation, businesses have successfully connected the dots between digital transformation concepts and the beginning stages of implementation. When in the Converged phase, target teams have been developed to assist the company when deploying new initiatives and strategic planning. With the value of all technical changes being accepted, any cultural roadblocks are officially removed, and the company is on its way for a successful transformation.

Stage 6: Innovative and adaptive

The Innovative and adaptive stage represents the sixth and final stage of a company’s digital transformation journey. At this stage, a business has seen a complete overhaul of its processes to support better growth and sustainability. The company culture has been redefined to incorporate new changes, and a digital course is now a way of life for the organization. Moving forward, the business will continue to adapt its systems and processes to support the needs of its customers over time.

Digital transformations are key to ensuring that your company can adequately service a modern and more sophisticated customer base. By recognizing each stage in the digital transformation process, you’ll be better equipped to ensure that your company’s progression towards a more sustainable future. For more info: https://www.pslcorp.com/outsource-web-development/

How IoT Infrastructure Factors into Data Security and What That Means For You

What can you truly do to prevent and deal with cyber attacks? The answer is right here in these primary IoT principles.

The Internet of Things, or IoT, is transforming traditional industries and providing unprecedented amounts of data to provide world-altering information to all users and adopters. However, the IoT is also vulnerable to security breaches and the ensuing storm. This is especially true in business and enterprise, where a data breach could mean exposing not just your organization’s data but also sensitive data related to your customers and clientele.

Inherently, connected and publicly accessible devices come with a series of vulnerability risks. But the real issues are an inadequate series of regulations for data security and privacy in the field and a lack of preparedness on the part of users. What happens, for example, when a device is compromised and the data contained within is absconded? Who is to blame? What should be done to protect those affected, and how can we make sure it doesn’t happen again?

Furthermore, who owns the data being collected and processed? When consumers are involved, is it the person for whom the data is about? Is it the company collecting the data? Is it the manufacturer of the IoT device or equipment in use?

You can see that the matter of security and privacy is about more than just locking down the technology and preventing unauthorized access. It’s about how the devices are used, as well as what’s being done with the data they create. And more importantly, how we — as a society — secure that data.

Prepare for an event

The more obvious security concern relates to a data breach or cyber attack. At this point, it’s better to look at them as inevitable. Not only should you never be lax with your security and preventative measures, but also understand that, at some point, you will most likely experience an attack. Which means, dealing with the aftermath of a breach and developing a proper risk assessment plan — that covers before, during and after an attack — are equally necessary.

Too many of us focus on just the preventative side of the equation, which does nothing during and after an event.

Instead, a more robust security plan is in order. This means establishing monitoring tools to see who’s on your network and what they’re doing at all times. You must also have a way to prevent or block both unauthorized and legitimate users. Sometimes a trusted user’s account or device is being leveraged by hackers.

Additionally, measures must be deployed to secure the sensitive data involved, eliminate access to it during a breach, and understand what content — and why — is being targeted.

 

Securing your network: Mind IoT data principles

While dealing with IoT data and information, there are several questions you must ask before deploying any equipment on your network.

Should data remain private and be securely stored?
Does this data need to be accurate and trustworthy — free from tampering or outside influence?
Is the timely arrival of the data vital to operations?
Should the device(s) or hardware be restricted to select personnel?
Should the firmware or device software be kept up-to-date?
Is device ownership dynamic and will there need to be complex permissions?
Is it necessary to audit the data and systems in use regularly?
Answering these questions will determine exactly what kind of security measures and protocols you put in place. If devices are restricted to select users, you will need to deploy an authentication system that can both identify and provide access based on a series of explicit permissions.

It’s also worth mentioning that many of these principles are related to one another. Restricting user access, for instance, would call for dynamic ownership, complex permissions, and data encryption to prevent unauthorized data viewing or manipulation.

All too often, we take it for granted that the data is flowing freely and securely between systems or devices and that it’s being housed in a protected way. The sad truth is that proper security is an exception more than it is a rule, as evidenced by so many recent and historic data breaches.

Minimizing damage during an event

As with any conventional business it outsourcing infrastructure business, an IoT network must undergo routine maintenance and monitoring to ensure that issues are handled swiftly. Any and all network devices must be kept up-to-date with the latest security patches. Only authorized users must be allowed to access highly-sensitive data, and they must be knowledgeable and aware of basic security protocols. Finally, the proper security monitoring tools must be deployed to keep an eye on what’s happening.

Future proofing the technology means adopting innovative security strategies where they are applicable. AI and machine learning tools can help devices identify and understand when something isn’t right, and then ultimately empowering them to take action. Whether that be blocking out a users access, notifying an administrator, or shutting-down completely to prevent further damage.

New threats and opportunities will always be present, as the market and field of cybersecurity is ever-evolving. However, acting now and deploying appropriate measures as soon as possible will help prevent the more damaging events from occurring on your network and devices. https://www.pslcorp.com/it-outsourcing-services-companies/